Consumer Goods & FMCG · Verified Case

Meijing Comfort Home

Digital management powers a well-established HVAC service brand

Real customer case

Chinese name: 美景舒适家居
Location: China – Chengdu
Industry: Professional Services
Products & Services: HVAC equipment / engineering services
Website: www.mjssj.com
Partner: MTC
Solution: SAP Business One

100%Inventory turnover rate doubled

7,000SKUs optimized from 12,000 down to approximately 7,000

50%Customer satisfaction significantly improved with lead conversion rate exceeding 50%

CNY 1BSupported revenue growth from CNY 200 million to CNY 1 billion

① Client Background

Company Profile

Chengdu Meijing Comfort Home Co., Ltd. (formerly "Meijing HVAC") provides individuals and businesses with a full-service solution covering heating and hot-water systems, air-conditioning units, water treatment equipment, indoor air quality management, engineering installation, and maintenance. Founded in 1998, the company has served over 120,000 customers over two decades, operating 40 retail stores with more than 2,000 employees and a 60-acre customer-service and R&D center, giving it significant influence in the HVAC niche market.

Meijing's sizeable operational scale and strong standing in this niche are underpinned by its core competitive advantage: continuous team capability development and delivery quality. The company built a comprehensive operations management system covering R&D, testing, opportunity management, design, warehousing, logistics, installation, service, and training to ensure its service capabilities continuously match market demand. Behind all of this, the backbone supporting Meijing is its choice of SAP and MTC.

③ Implemented Solution

Systems and Applications in Scope

SAP Business One

Implementation partner: MTC

Client Feedback

We made a bold move — we built a 10-year business development roadmap based on SAP's management philosophy. Looking back, that decision proved to be truly forward-thinking.

Chen Xian'an, CFO, Chengdu Meijing Comfort Home Co., Ltd.

Our implementation and subsequent expansion have been very deliberate — truly one step at a time, steady and solid. From the initial business-finance integration to the gradual rollout of manufacturing, MRP, opportunity management, and customer service modules, we have stayed on course without detours.

Zou Wenke, IT Manager, Chengdu Meijing Comfort Home Co., Ltd.

④ Project Outcomes

Implementation Outcomes

Established a complete operations management system spanning R&D, testing, opportunity management, design, warehousing, logistics, installation, and after-sales service.
Connected the entire operational chain from lead acquisition to maintenance, more than doubling efficiency and achieving a lead conversion rate above 50%.
Improved data flow efficiency and enabled multi-dimensional real-data analytics.
Used historical product and market analysis to guide procurement planning, optimizing the product mix and doubling inventory turnover.
Implemented supplier credit rating controls that optimized cash flow and reduced operational and quality risks.
Supported revenue growth from CNY 200 million to CNY 1 billion, adapting to business model changes and diversified expansion.
Deployed in multiple phased rollouts on an as-needed basis, progressively fulfilling the evolving management platform requirements at each stage of growth.