Consumer Goods & FMCG · Verified Case

TAYOHYA

Omni-channel, real-time, transparent: finance and business fully integrated

Real customer case

Chinese name: 多样屋
Location: Shanghai, China
Industry: Consumer Goods (Home & Living)
Products & Services: Premium home products
Employees: 400+
Website: www.tayohya.com
Partner: MTC
Solution: SAP Business One

300+Stores (including e-commerce/social commerce platforms and cross-industry partnerships)

99%Actual fulfillment rate

100%Inventory accuracy

5,000+Product SKUs

5 minData exchange frequency between systems

① Client Background

Company Profile

TAYOHYA is a home and living brand founded in Shanghai, specializing in the design, development, production and distribution of kitchen and dining, bathroom, home-textile and home-décor products. Its sales network spans more than 200 cities in China and overseas, with over 300 stores. Online channels include Tmall, JD.com, Vipshop and bank loyalty-redemption platforms. MTC implemented SAP ERP, a B2B sales platform and the Ruiben Cloud expense and budget platform, with defined interfaces to WMS, POS, SCM and OMS. The resulting system connects online, offline and overseas sales with supply-chain, expense and financial records.

② Business and Management Requirements

Business and Management Requirements

Implementation Goals

Refine management processes and business-critical points to achieve finance-business integration
Integrate ERP with supply-chain, warehouse-management, e-commerce and retail systems through defined interfaces
Connect online and offline sales channels to build a real-time omni-channel + supply chain management platform, delivering a more convenient buying and service experience for customers
Establish an expense, budget and reimbursement system connected to ERP for departmental and store budget control

③ Implemented Solution

Systems and Applications in Scope

SAP Business One

Implementation partner: MTC

④ Project Outcomes

Implementation Outcomes

Builds a fine-grained platform integrating design, R&D, planning, procurement, warehousing, production, sales and finance
Connects the O2O platform, supply-chain system, WMS, e-commerce platforms and POS with ERP to exchange sales, replenishment and inventory data
Uses expense and budget management for targeted, fine-grained control, with business and finance integrated and transparent in real time
Collects and analyzes online and offline consumer data in real time, with multi-dimensional profit and sales analysis supporting management decisions
Meets China local tax and fiscal compliance and connects omnichannel revenue and finance across online, offline and overseas stores