Consumer Goods & FMCG · Verified Case
TAYOHYA多样屋
Omni-channel, real-time, transparent: finance and business fully integrated
Real customer case (published with client authorization)
- Location
- Shanghai, China
- Industry
- Consumer Goods (Home & Living)
- Products & Services
- Premium home products; 400+ employees
- Website
- www.tayohya.com
- Partner
- MTC
- Solution
- SAP Business One
300+Stores (including e-commerce/social commerce platforms and cross-industry partnerships)
99%Actual fulfillment rate
100%Inventory accuracy
5,000+Product SKUs
5 minData exchange frequency between systems
① Background
Who They Are
Expense Budget Management Platform — Ruiben Cloud
② Drivers
Why They Needed This Upgrade
Implementation Goals
- Refine management processes and business-critical points to achieve finance-business integration
- Seamlessly integrate ERP with supply chain, warehouse management, e-commerce, and retail systems
- Connect online and offline sales channels to build a real-time omni-channel + supply chain management platform, delivering a more convenient buying and service experience for customers
- Establish an expense, budget, and reimbursement management system to manage departmental and store budgets and expenses, seamlessly integrated with ERP to simplify financial workflows
③ Solution & Feedback
Products Deployed
SAP Business One
Implementation partner: MTC
What the Client Says
TAYOHYA is a renowned home and living brand founded in Shanghai, specializing in the design, development, integrated production, and distribution of kitchen and dining, bathroom, home textile, and home décor products. Its sales network spans over 200 cities nationwide and overseas, with more than 300 stores. Online channels cover Tmall, JD.com, Vipshop, and bank loyalty redemption platforms. Built on the SAP ERP platform, MTC's implementation team helped TAYOHYA establish an SAP ERP management system, B2B sales platform, and expense budget management platform, seamlessly integrated with WMS, POS, SCM, and OMS systems. Today, TAYOHYA has not only connected its supply chain and sales ecosystem, but also built an omni-channel marketing and integrated finance-business management platform spanning online, offline, and overseas channels.
④ Results & Value
What This Upgrade Delivered
- Established an integrated management platform covering design, R&D, planning, procurement, warehousing, production, sales, and finance.
- Built an O2O omni-channel platform seamlessly integrated with supply chain, WMS, e-commerce, and POS systems. Sales orders, replenishment requests, inventory, and sales data synchronize with ERP in real time, significantly improving data flow efficiency and accuracy.
- Delivered refined expense and budget management for consumer goods and retail operations, with dedicated budget control across departments and stores.
- Established a real-time, transparent operations management system with instant sales, financial, and operational reporting, backed by multi-dimensional profit and sales analysis to support strategic decision-making.
- Collected and analyzed online and offline consumer data in real time, providing accurate reports to marketing and sales teams and strengthening market responsiveness.
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