F&B & Retail · Verified Case

Jiu Zhen Nan Foods Co., Ltd.

A century of tradition, digitally safeguarded: food safety traceability for Taiwan's iconic pastry brand

Real customer case

Chinese name: 旧振南食品股份有限公司
Location: Kaohsiung, Taiwan
Industry: Bakery & F&B
Products & Services: Traditional Chinese Pastries
Website: https://www.jzn.com.tw
Partner: MTC
Solution: SAP Business One on HANA

80%Improvement in procurement and inventory efficiency

1,000+ hrsTime saved in work order closure

① Client Background

Company Profile

Jiu Zhen Nan was founded in 1890 (the 16th year of Qing Emperor Guangxu's reign). For over a century, it has upheld the spirit of "delight and trust," offering consumers safe, trustworthy products through handcrafted pastries that embody the essence of traditional Chinese pastry culture. Today, Jiu Zhen Nan holds FSSC 22000 certification, operates with near-paperless processes, and has 20 retail locations across Taiwan, along with its own e-commerce channels and platform stores, including duty-free shops at Taiwan High Speed Rail stations and international airports. "Taste Local · Link Global": from a small pastry shop in late Qing-era Tainan to an internationally recognized Chinese pastry brand. Jiu Zhen Nan is dedicated to preserving pastry heritage, starting from "the delight of tradition," linking "trust from the heart," and carrying forward a century of governance to become a symbol of relentless innovation. Internally, SAP is known as the company's "heart." With this healthy heart, they can deliver real data as lifeblood to finance, production, sales, procurement, and every business unit.

③ Implemented Solution

Systems and Applications in Scope

SAP Business One on HANA

Implementation partner: MTC

Client Feedback

With the support of SAP and MTC, we have built trust, created delight, and achieved heritage through digital means. At 130 years old, Jiu Zhen Nan continues to embrace innovation like a young enterprise — blending tradition with the new — to become an internationally renowned Chinese pastry brand that introduces consumers worldwide to the flavors and character of Taiwan.

Lee Po-Yuan, Factory Director, Jiu Zhen Nan Foods Co., Ltd.

④ Project Outcomes

Implementation Outcomes

Achieved compliance with FSSC 22000 certification standards by migrating the existing food safety system from paper-based to online, enabling near-paperless operations.
Connected the entire chain from CRM to orders, production modules, logistics, and retail stores, enabling complete, automated, real-time bidirectional food safety traceability.
Automated work order summaries via the system: forecasting accuracy improved significantly, work order closure efficiency doubled, and work order consolidation alone saved over 1,000 hours.
Procurement and inventory counting efficiency improved by 80%.
Provided decision-making support to finance, production, sales, and procurement teams through real, accurate data.
Managed and operated a century-old enterprise digitally, preserving ancestral principles while solidifying and passing on management philosophies, experience, and recipes through data and processes.
Delivered measurable results across the board: full FSSC 22000 compliance, bidirectional food safety traceability, 1,000+ hours saved in work order closure, 80% improvement in procurement and inventory efficiency, indefinite digital archive retention, and real-time operational analytics to drive ongoing innovation.
Meets Taiwan local tax and fiscal compliance and delivers two-way food-safety traceability to the FSSC 22000 standard