A Xiamen Central Kitchen Operator厦门某中央厨房
Digital transformation for central kitchen operations: precision management at scale
- Headquarters
- Xiamen, China
- Industry
- Central Kitchen
- Products & Services
- Group Catering / Food Services
- Partner
- MTC
- Solution
- SAP Business One
Who They Are
This Xiamen-based food company was established in 2011 and specializes in group catering delivery services. It primarily provides meal services to approximately 50,000 production and management personnel across 9 factory campuses of a publicly listed enterprise, handling 24-hour, four-meal processing, delivery, sales operations, and directly managing over a dozen on-campus convenience stores — with annual revenue exceeding RMB 200 million and approximately 400 employees. To ensure group employees enjoy fresh, safe meals four times daily and to address industry challenges such as diverse dish varieties, inaccurate predictive production, time-sensitive demand, chaotic cost management, and unstable yield rates, the company sought to improve management efficiency and standardize operations through digital solutions. By implementing SAP ERP's central kitchen solution, the company not only improved operational and management efficiency and achieved refined financial and business management, but also established a solid foundation for future expansion and growth.
Products Deployed
Implementation partner: MTC
What the Client Says
Although SAP ERP is a relatively compact system, it has excellent functionality. Its flexible extensibility can support future business growth, and its implementation is very standardized with a high success rate — management acceptance is also high.
What This Upgrade Delivered
- Achieved integrated management of finance, costing, procurement, supply-demand, and processing, significantly improving efficiency and ensuring every meal is delivered hot to canteens across 9 factory campuses.
- Ensured daily four-meal quantity accuracy through predictive production, resolving order fluctuation issues, complex menu planning, slow month-end closing, and food waste.
- Improved procurement price stability and accounts payable accuracy through supplier management. Transparent, controllable ingredient pricing effectively reduced procurement costs.
- Enabled real-time inventory visibility, improving accuracy from 70% to 95% and reducing food safety risks from expired items.
- Applied precise cost management to enable per-kitchen cost accounting as well as per-meal-period cost breakdowns.
- Captured more accurate input and output records during production processing, significantly improving yield rates.
- Eliminated raw material accumulation, expiration, and stockout issues previously caused by manual management.
- Replaced the traditional rough management model with standardized processes and refined analytical management, strengthening the company's competitive position.
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