F&B & Retail · Verified Case

A Xiamen Central Kitchen Operator

SAP Business One improves purchasing, inventory, cost accounting and financial close for central-kitchen operations

Real customer case

Chinese name: 厦门某中央厨房
Headquarters: Xiamen, China
Industry: Central Kitchen
Products & Services: Group Catering / Food Services
Partner: MTC
Solution: SAP Business One

2 daysClosing period reduced from 10 days to just 2 days

95%Inventory accuracy improved from 70% to 95%

50,000Serving approximately 50,000 employees across 9 factory campuses with four meals daily

① Client Background

Company Profile

This Xiamen-based food company was established in 2011 and specializes in group catering delivery services. It primarily provides meal services to approximately 50,000 production and management personnel across 9 factory campuses of a publicly listed enterprise, handling 24-hour, four-meal processing, delivery, sales operations, and directly managing over a dozen on-campus convenience stores, with annual revenue exceeding RMB 200 million and approximately 400 employees. To ensure group employees enjoy fresh, safe meals four times daily and to address industry challenges such as diverse dish varieties, inaccurate predictive production, time-sensitive demand, chaotic cost management, and unstable yield rates, the company sought to improve management efficiency and standardize operations through digital solutions. By implementing SAP ERP's central kitchen solution, the company not only improved operational and management efficiency and achieved refined financial and business management, but also established a solid foundation for future expansion and growth.

③ Implemented Solution

Systems and Applications in Scope

SAP Business One

Implementation partner: MTC

Client Feedback

Although SAP ERP is a relatively compact system, it has excellent functionality. Its flexible extensibility can support future business growth, and its implementation is very standardized with a high success rate — management acceptance is also high.

Gao Huaxiong, CFO, A Xiamen Food Company

④ Project Outcomes

Implementation Outcomes

Achieved integrated management of finance, costing, procurement, supply-demand, and processing, significantly improving efficiency and ensuring every meal is delivered hot to canteens across 9 factory campuses.
Ensured daily four-meal quantity accuracy through predictive production, resolving order fluctuation issues, complex menu planning, slow month-end closing, and food waste.
Improved procurement price stability and accounts payable accuracy through supplier management. Transparent, controllable ingredient pricing effectively reduced procurement costs.
Real-time inventory records improved accuracy from 70% to 95% and reduced food-safety risks from expired items.
Applied cost accounting by kitchen and meal period for more detailed operating analysis.
Captured more accurate input and output records during production processing, significantly improving yield rates.
Eliminated raw material accumulation, expiration, and stockout issues previously caused by manual management.
Replaced the traditional rough management model with standardized processes and refined analytical management, strengthening the company's competitive position.