A German Precision Temperature-Control Equipment Maker (Confidential)某德国精密温控设备制造商
Built an SAP-centered digital operations platform integrating CRM/OA to deepen its China business
- Location
- Germany (China market)
- Industry
- Precision temperature-control equipment
- Products & Services
- Precision temperature-control chambers
- Partner
- MTC
- Solution
- SAP (integrated with CRM / OA)
Delivery note: China operations delivered by MTC
Client name and identifying details withheld to protect privacy
Key Highlights
With SAP at the core, integrated with CRM and OA, links sales, service and internal management into one efficient value chain
Connects cross-department data sharing and standardizes and automates processes, improving efficiency and integration together
Who They Are
To protect the client's privacy, this case withholds the name and identifying details; only industry and solution are shared.
This is a German precision temperature-control equipment maker, founded in the 1930s, a well-established maker of precision temperature-control chambers with semiconductor-grade temperature-control expertise. It entered China in 2010, and as its China market scaled and grew more complex, it needed digital systems to optimize processes and respond faster. With MTC and SAP's global innovation and manufacturing expertise, it built an SAP-centered platform seamlessly integrating CRM/OA, advancing toward data-driven intelligence while deepening its China business.
Why They Needed This Upgrade
Before: Challenges & Opportunities
- Rapid China growth and rising complexity demanded process optimization
- Needed faster market and service response
- Needed SAP at the core, seamlessly integrated with CRM/OA
Implementation Goals
- Optimize and standardize processes for an efficient value chain
- Enable cross-department data sharing and higher efficiency
- Improve transparency, timeliness and accuracy with multi-dimensional insight
- Keep SAP at the core, seamlessly integrated with CRM/OA
Products Deployed
Implementation partner: MTC
What This Upgrade Delivered
- Integrates business and finance, raising transparency, timeliness and accuracy and supporting decisions with multi-dimensional data
- Meets China local tax and fiscal compliance (VAT, Golden Tax integration and Chinese accounting standards) and delivers compliant, comparable operating data to the German headquarters
- 实现流程自动化与标准化，优化运营效率
- 打通跨部门数据协同共享，促进部门融合
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