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MTC · Industry Depth, Global Breadth
Healthcare · Verified Case

A Medical Device Manufacturer (Confidential)某医疗器械制造企业

Integrated R&D and supply-production-sales online and offline on SAP Business One, with unified data

Real customer case (shown anonymously at the client's request)
Industry
Medical device manufacturing
Products & Services
Medical devices
Partner
MTC
Solution
SAP Business One

Client name and identifying details withheld to protect privacy

Key Highlights

Integrated R&D and supply-production-sales across online and offline

Fully connected business and finance data: unified information, logistics, cash and business flows

① Background

Who They Are

To protect the client's privacy, this case withholds the name and identifying details; only industry and outcomes are shared.

This is a Jiangsu-based medical-device manufacturer focused on the R&D, production and sale of minimally invasive surgical instruments and consumables. Such companies must meet ISO13485 and similar regulations for end-to-end quality and traceability, yet are often fragmented into information silos by separate PLM, OA, SRM, CRM, WMS and MES systems, and ahead of an IPO must provide auditors with compliant, traceable business-and-finance data. With SAP Business One as the data backbone, MTC tied the management requirements into the same system as ISO13485 compliance and connected the ERP to PLM, WeCom, OA, SRM, CRM, FineReport, WMS and MES. The company integrated R&D and supply-production-sales across online and offline, fully connected business and finance data to unify information, logistics, cash and business flows, integrated WMS and enabled distributor online ordering, giving strong support for cross-department collaboration and analytics.

② Drivers

Why They Needed This Upgrade

Before: Challenges & Opportunities

  • Management requirements had to be tied into ISO13485 compliance and the system to meet end-to-end quality and traceability requirements
  • Separate PLM, OA, SRM, CRM, WMS and MES systems were fragmented into departmental information silos
  • The data channel from business to finance was not fully connected, making information, logistics and cash flows hard to keep timely and consistent
  • Ahead of an IPO, the company had to provide auditors with compliant, traceable business-and-finance data

Implementation Goals

  • Tie management requirements into ISO13485 compliance and the system, building a stable, open and flexible end-to-end digital platform
  • Break departmental information silos and enable efficient cross-department collaboration
  • Fully connect the data channel from business to finance so information, logistics, cash and business flows stay consistent
  • Provide compliant, traceable business-and-finance data for IPO audit
③ Solution & Feedback

Products Deployed

SAP Business One

Implementation partner: MTC

④ Results & Value

What This Upgrade Delivered

  • Integrated WMS and enabled distributor online ordering
  • Strong support for cross-department collaboration and analytics
  • With SAP as the data backbone, broke departmental information silos and enabled efficient collaboration
  • Built a stable, open and flexible end-to-end digital platform, tying management requirements into ISO13485 compliance within the same system
  • Integrated PLM, WeCom, OA, SRM, CRM, FineReport, WMS and MES, providing compliant business-and-finance data for IPO audit

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