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MTC · Industry Depth, Global Breadth
Trade & Distribution · Verified Case

An Environmental Test Equipment Company (Confidential)某环境试验设备企业

Built an integrated digital platform for trading operations on SAP

Real customer case (shown anonymously at the client's request)
Industry
Trade (environmental test equipment)
Products & Services
Environmental test / instruments
Partner
MTC
Solution
SAP Business One

Client name and identifying details withheld to protect privacy

Key Highlights

Finance-business integration, with clear and transparent document flows and finance traceable to business

Unified nationwide management, with the group controlling pricing policy across regions

① Background

Who They Are

To protect the client's privacy, this case withholds the name and identifying details; only industry and solution are shared.

This is an environmental-test-equipment company set up in China by its Japanese parent, whose parent has decades of experience in the environmental-test industry and was among the earlier companies to obtain ISO9001 and ISO14001 certification. The company has branches across several provinces, handling the group's product import and export, domestic sales, after-sales service, parts dispatch and materials-flow management.

An environmental-test-equipment company has to handle import-export and domestic sales while managing parts dispatch, materials flow and after-sales service, so the business chain is long and there are many branches. If business and finance are disconnected and each location's system goes its own way, document flows become unclear, pricing policy is hard to unify and after-sales response slows down. Using SAP Business One, MTC delivered finance-business integration with clear, traceable document flows, brought branches nationwide into one unified system with the group controlling pricing policy across regions, and after-sales response sped up accordingly.

② Drivers

Why They Needed This Upgrade

Before: Challenges & Opportunities

  • Business and finance were disconnected, making it hard for finance to trace back to business
  • Branches nationwide each went their own way, with no unified system or group-level control
  • After-sales response was slow, affecting customer satisfaction
  • Business, finance and operations lacked standardization, making it hard to support decision-making and performance review

Implementation Goals

  • Achieve finance-business integration so finance can trace back to business
  • Bring branches nationwide into one unified system, with the group controlling regional pricing policy
  • Respond quickly on after-sales to improve customer satisfaction
  • Standardize business, finance and operations to support decision-making and performance review
③ Solution & Feedback

Products Deployed

SAP Business One

Implementation partner: MTC

④ Results & Value

What This Upgrade Delivered

  • Fast after-sales response, improving customer satisfaction
  • Business, finance and operations were standardized, with decision-making and performance review backed by real-time data
  • Branches nationwide were brought into one unified system, with smoother coordination across the business chain

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