An Environmental Test Equipment Company (Confidential)

To protect the client's privacy, this case withholds the name and identifying details; only industry and solution are shared.

This is an environmental-test-equipment company set up in China by its Japanese parent, whose parent has decades of experience in the environmental-test industry and was among the earlier companies to obtain ISO9001 and ISO14001 certification. The company has branches across several provinces, handling the group's product import and export, domestic sales, after-sales service, parts dispatch and materials-flow management.

An environmental-test-equipment company has to handle import-export and domestic sales while managing parts dispatch, materials flow and after-sales service, so the business chain is long and there are many branches. If business and finance are disconnected and each location's system operates independently, document flows become unclear, pricing policy is hard to unify and after-sales response slows down. Using SAP Business One, MTC delivered finance-business integration with clear, traceable document flows, brought branches nationwide into one unified system with the group controlling pricing policy across regions, and after-sales response sped up accordingly.