We are at the AI inflection point. Generative AI has moved from proof-of-concept to business embedding, but most enterprises remain in the "trying it out" phase.
AI Agents vs Traditional Automation
From RPA to intelligent agents: RPA executes fixed rules while AI Agents understand context, make decisions, and coordinate multi-step tasks.
Three-layer enterprise AI framework: Infrastructure (data foundation) → Platform (model services) → Application (business scenarios).
SAP Business AI Scenarios
Smart approvals: auto-recommending approval paths based on historical patterns.
Anomaly detection: auto-flagging metrics deviating from normal ranges.
Demand forecasting: combining external and internal sales data for improved accuracy.
MTC AI Practice
MTC AI Assistant: enterprise conversational BI based on SAP data.
Intelligent anomaly alerts and predictive maintenance recommendations.
Human-centric — not replacing humans but freeing them for creative work.